Shipping & Returns
Orders for over £65 are qualify for free postage to UK, NI and Highlands & Islands.
Orders received and paid before 2PM will ship same day. Once despatched 48 hours for delivery to UK mainland. Northern Ireland / Highlands and Islands will take 3 to 5 working days.
Items under 3kg ship for £3.50 over 3kg is £4.50, NI and highlands & Islands are £6.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
14 day no questions return policy. We look at each return individually and may cover the cost ourselves. Any refunds will be paid back to the original source of payment once returned items have been received.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you have any questions please get in touch at firstname.lastname@example.org or 07591 041720